Taking about just 20 minutes to complete, this course you will learn how to understand more about the mind games that people play in the negotiation process and how to employ strategies to overcome them.

The Psychology of Negotiation course covers four lessons, including:

1. Understanding Roles in Negotiation
2. Manipulation and How to Respond
3. Different Negotiation Styles
4. Responding to Different Negotiation Styles

Key Learning Outcomes You Can Expect:

• Learning how to react and adapt to Parent, Adult and Child responses
• How to resist manipulation
• Understand the four different negotiation styles
• Name the appropriate responses to negotiation strategies