Being able to offer feedback in a way that is helpful to the recipient and can lead to growth and change is a very useful skill. Whether you want to be able to give constructive feedback as a manager or a co-worker or engage in this kind of conversation with your friends or family, this training can help you.

This course aims to equip you with a framework to use when preparing to give feedback and the ability to tailor your conversation to the individual.

This course covers four lessons:

• The importance of giving effective, constructive feedback
• Teaches you how to tailor constructive feedback to the individual
• Adopt the feedback model ‘AID’ (Action, Impact, Desired Outcome)
• Practice being able to give positive and developmental feedback